Passengers Opt to Avoid Boeing’s 737 Max Planes Amid Safety Concerns

Increased Demand for Alternative Flights

Passengers are showing a clear preference for avoiding Boeing's 737 Max planes due to safety concerns, even if it means paying extra for alternative flights. This shift comes in the wake of a recent incident on Alaska Airlines Flight 1282, where a door blew off the plane, raising alarm among flyers. Kayak, a popular travel platform, reported a threefold increase in the use of its 737 Max search filter in the days following the incident.

Influencers and Passengers Share Safety-First Approach

Well-known TikTok influencer @culturework shared a video on January 6, explaining why she chooses to avoid Boeing Max planes. In her video, she mentioned that her travel plans now involve booking more expensive and inconvenient flights, as well as flights with only middle seats. She emphasized her desire for a smooth and worry-free flying experience, free from decompression events, uncontrolled nose-diving, and stalling.

One of her followers commented on the video, stating that they had paid over $1k to avoid a 737 Max flight. @culturework confirmed this, saying that she, too, had paid $300 more for an alternative flight with a layover to avoid the Max plane. This anecdote highlights the extent to which passengers are willing to go to ensure their safety and peace of mind.

Another passenger, Jay Franzone, shared his concerns about flying on Boeing Max 9 planes, especially for long-distance flights over water. He criticized Boeing for not prioritizing safety but noted that his feelings were more of apprehension than outright fear.

Boeing's Response and Past Incidents

When approached for comment, Boeing did not respond immediately to Business Insider's request. This lack of response may add to the growing distrust passengers feel towards the aircraft manufacturer.

It is not the first time that Boeing's 737 Max fleet has faced issues. In 2019, two Boeing 737 Max planes crashed, resulting in the tragic loss of nearly 350 lives. The recent incident involving Alaska Airlines Flight 1282, where a door plug was lost during a flight, further compounds the concerns surrounding the aircraft.

Increased Usage of Kayak's 737 Max Search Filter

Kayak, a popular travel booking site, reported a significant surge in the use of its 737 Max search filter following the recent incident. Passengers are actively seeking information about the plane model before booking their flights, indicating a heightened level of caution and a desire to avoid the Boeing Max planes.

Airlines' Response and Passenger Options

Alaska Airlines and United Airlines, the two carriers utilizing the Max 9 planes, are offering passengers the option to cancel or rebook onto different flights without incurring any additional costs. Passengers can easily check the plane model they are booking by clicking the "details" button on the airlines' booking pages or on the flight information page for those who have already made a reservation.

United Airlines, in a recent legal filing, acknowledged that it expects to incur financial losses as a result of the January 5 incident. This further demonstrates the impact of safety concerns on airlines' operations and finances.

In conclusion, passengers' avoidance of Boeing's 737 Max planes due to safety concerns is evident. Influencers like @culturework and ordinary passengers alike are taking a safety-first approach, even if it means paying extra or enduring inconveniences. The increased usage of Kayak's 737 Max search filter and the response from airlines demonstrate the need for transparency and options for concerned passengers. Boeing's lack of immediate comment only adds to the growing skepticism surrounding the 737 Max planes. As the aviation industry moves forward, prioritizing passenger safety and confidence will be of utmost importance.

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By: tporter@businessinsider.com (Tom Porter)
Title: Passengers Opt to Avoid Boeing’s 737 Max Planes Amid Safety Concerns
Sourced From: www.businessinsider.com/wary-flyers-paying-extra-avoid-boeings-737-max-planes-reports-2024-1
Published Date: Mon, 29 Jan 2024 13:29:18 +0000