Could AI personas attend your work meetings for you? One tech CEO says yes — and by the end of the year.
AI Avatars Revolutionizing Work Meetings
The CEO of Otter believes AI avatars will attend meetings for workers by the end of the year. These AI avatars may be able to act, talk, and problem-solve like specific workers, saving time and boosting productivity.
Sam Liang's Vision for AI Avatars
White-collar employees may be wondering whether they really need to attend all their scheduled meetings. Sam Liang, the CEO of Otter, who has up to 10 meetings a day, pondered the same question. He envisions AI avatars that act and talk like employees being present in the (virtual) room on their behalf.
Training and Functionality of AI Avatars
AI models are trained using recorded meeting notes and voice data of specific individuals to replicate their behavior accurately. The avatars are designed to speak in the cadence of individual workers, participate in conversations, and answer questions based on unique perspectives.
Potential Benefits and Challenges
Liang expects Otter's AI work persona to answer 90% of questions during meetings. The avatars could attend various meetings, allowing employees to focus on creative tasks and increase company productivity. However, building trustworthy AI avatars poses technical and social obstacles.
Technical and Social Hurdles
Interacting with a group, understanding meeting etiquette, and conveying emotional cues are challenges faced in developing AI avatars. Emphasizing the need for emotional intelligence, Liang highlights the importance of personas going through multiple stages before operating efficiently.
Current Technological Advancements
Character.ai and Meta have created AI chatbots replicating high-profile figures' personalities. Otter's new feature enables multiple people to ask an AI chatbot specific questions about recorded meetings, paving the way for fully operative AI avatars.
Future Outlook and Recommendations
While AI avatars may enhance meeting efficiency, traditional meetings remain effective for information exchange. Liang suggests caution when considering sending a digital twin to one-on-one meetings, emphasizing the importance of personal presence.
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By: amok@insider.com (Aaron Mok)
Title: AI Avatars Could Attend Work Meetings for You by the End of the Year
Sourced From: www.businessinsider.com/ai-avatars-could-attend-meetings-for-you-otter-ceo-says-2024-2
Published Date: Sun, 18 Feb 2024 10:42:01 +0000
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